Showing 1 - 16 results of 16 for search 'Berry, Leonard L., 1942-', query time: 0.20s Refine Results
  1. 1
    Marketing for the bank executive /
    by Berry, Leonard L., 1942-
    Published 1974
    Book
  2. 2
    Marketing and the social environment : a readings text /
    by Berry, Leonard L., 1942-
    Published 1973
    Book
  3. 3
    Bankers who sell : improving selling effectiveness in banking /
    by Berry, Leonard L., 1942-
    Published 1985
    Book
  4. 4
    Service quality : a profit strategy for financial institutions /
    by Berry, Leonard L., 1942-
    Published 1989
    Book
  5. 5
    Marketing services : competing through quality /
    by Berry, Leonard L., 1942-
    Published 1991
    Book
  6. 6
    On great service : a framework for action /
    by Berry, Leonard L., 1942-
    Published 1995
    Book
  7. 7
    Discovering the soul of service : the nine drivers of sustainable business success /
    by Berry, Leonard L., 1942-
    Published 1999
    Sample text
    Table of contents only
    Publisher description
    Contributor biographical information
    Book
  8. 8
    Management lessons from Mayo Clinic : inside one of the world's most admired service organizations /
    by Berry, Leonard L., 1942-
    Published 2008
    Book
  9. 9
    Management lessons from Mayo Clinic : inside one of the world's most admired service organizations /
    by Berry, Leonard L., 1942-
    Published 2008
    Book
  10. 10
    On great service : a framework for action /
    by Berry, Leonard L., 1942-
    Published 1995
    Book
  11. 11
    Management lessons from Mayo Clinic : inside one of the world's most admired service organizations /
    Other Authors: “...Berry, Leonard L., 1942-...”
    Connect to the full text of this electronic book.
    eBook
  12. 12
    Delivering quality service : balancing customer perceptions and expectations /
    by Zeithaml, Valarie A.
    Published 1990
    Other Authors: “...Berry, Leonard L., 1942-...”
    Book
  13. 13
    Banking tomorrow : managing markets through planning /
    Other Authors: “...Berry, Leonard L., 1942-...”
    Book
  14. 14
    The (In)Effectiveness of Self-Control Interventions /
    by Davis, Scott W.
    Published 2015
    Other Authors: “...Berry, Leonard L., 1942-...”
    Link to OAK Trust copy
    Thesis eBook
  15. 15
    Financial institution marketing : strategies in the 1980s /
    Published 1980
    Other Authors: “...Berry, Leonard L., 1942-...”
    Book
  16. 16
    Emerging perspectives on services marketing /
    Published 1983
    Other Authors: “...Berry, Leonard L., 1942-...”
    Book
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