Showing 1 - 2 results of 2 for search 'Goodman, John A.', query time: 0.12s Refine Results
  1. 1
    Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
    by Goodman, John A.
    Published 2009
    Book
  2. 2
    Intersections of religious privilege : difficult dialogues and student affairs practice /
    Published 2009
    “...Kathleen M. Goodman, John A. Mueller --...”
    Book
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