Showing 1 - 13 results of 13 for search 'Heskett, James L.', query time: 0.16s Refine Results
  1. 1
    Business logistics ; management of physical supply and distribution /
    by Heskett, James L.
    Published 1964
    Book
  2. 2
    Managing in the service economy /
    by Heskett, James L.
    Published 1986
    Book
  3. 3
    Marketing /
    by Heskett, James L.
    Published 1976
    Book
  4. 4
    Business logistics; physical distribution and materials management /
    by Heskett, James L.
    Published 1973
    Book
  5. 5
    Service breakthroughs : changing the rules of the game /
    by Heskett, James L.
    Published 1990
    Book
  6. 6
    The value profit chain : treat employees like customers and customers like employees /
    by Heskett, James L.
    Published 2003
    Book
  7. 7
    The ownership quotient : putting the service profit chain to work for unbeatable competitive advantage /
    by Heskett, James L.
    Published 2008
    Book
  8. 8
    What great service leaders know and do : creating breakthroughs in service firms /
    by Heskett, James L.
    Published 2015
    Book
  9. 9
    Win from within : build organizational culture for competitive advantage /
    by Heskett, James L.
    Published 2022
    Connect to the full text of this electronic book
    eBook
  10. 10
    Win from within : build organizational culture for competitive advantage /
    by Heskett, James L.
    Published 2022
    Connect to the full text of this electronic book
    Audio eBook
  11. 11
    Case problems in business logistics /
    Published 1973
    Other Authors: “...Heskett, James L....”
    Book
  12. 12
    Logistics strategy : cases and concepts /
    by Shapiro, Roy D.
    Published 1985
    Other Authors: “...Heskett, James L....”
    Book
  13. 13
    Corporate culture and performance /
    by Kotter, John P., 1947-
    Published 1992
    Other Authors: “...Heskett, James L....”
    Book
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