Showing 1 - 7 results of 7 for search 'Michelli, Joseph A., 1960-', query time: 0.15s Refine Results
  1. 1
    The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company /
    by Michelli, Joseph A., 1960-
    Published 2008
    Book
  2. 2
    Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System /
    by Michelli, Joseph A., 1960-
    Published 2011
    Book
  3. 3
    Leading the Starbucks way : 5 principles for connecting with your customers, your products, and your people /
    by Michelli, Joseph A., 1960-
    Published 2014
    Book
  4. 4
    Driven to delight : delivering world-class customer experience the Mercedes-Benz way /
    by Michelli, Joseph A., 1960-
    Published 2016
    Book
  5. 5
    Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System /
    by Michelli, Joseph A., 1960-
    Published 2011
    Connect to the full text of this electronic book.
    eBook
  6. 6
    Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System /
    by Michelli, Joseph A., 1960-
    Published 2011
    Connect to the full text of this electronic book
    Audio eBook
  7. 7
    When fish fly : lessons for creating a vital and energized workplace from the world famous Pike Place Fish Market /
    by Yokoyama, John, 1940-
    Published 2004
    Other Authors: “...Michelli, Joseph A., 1960-...”
    CD Audio Book
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