Showing 1 - 12 results of 12 for search 'Rust, Roland T.', query time: 0.18s Refine Results
  1. 1
    Advertising media models : a practical guide /
    by Rust, Roland T.
    Published 1986
    Book
  2. 2
    Return on quality : measuring the financial impact of your company's quest for quality /
    by Rust, Roland T.
    Published 1994
    Book
  3. 3
    Driving customer equity : how lifetime customer value is reshaping corporate strategy /
    by Rust, Roland T.
    Published 2000
    Book
  4. 4
    Should Your Business Be Less Productive? /
    by Rust, Roland, Huang, Ming-Hui
    Published 2014
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    eBook
  5. 5
    The Feeling Economy /
    by Rust, Roland, Huang, Ming-Hui
    Published 2021
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    Audio eBook
  6. 6
    The Feeling Economy : How Artificial Intelligence Is Creating the Era of Empathy /
    by Rust, Roland T., Huang, Ming-Hui
    Published 2021
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    eBook
  7. 7
    Which Features Increase Customer Retention? /
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    eBook
  8. 8
    Measuring public perceptions of appropriate prison sentences : executive summary /
    by Cohen, Mark A.
    Published 2002
    Other Authors: “...Rust, Roland T....”
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    Government Document eBook
  9. 9
    Service quality : new directions in theory and practice /
    Published 1994
    Other Authors: “...Rust, Roland T....”
    Book
  10. 10
    E-Service : new directions in theory and practice /
    Published 2002
    Other Authors: “...Rust, Roland T....”
    Book
  11. 11
    Handbook of Service Marketing Research /
    Published 2014
    Other Authors: “...Rust, Roland T....”
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    eBook
  12. 12
    Service quality : new directions in theory and practice /
    Published 1994
    Other Authors: “...Rust, Roland T....”
    Connect to the full text of this electronic book
    eBook
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