Dealing with conflict & confrontation : how to keep your cool, stand your ground and reach a positive resolution /

Seminar before an audience, accompanied by dramatizations. Looks at the nature of conflict and demonstrates techniques for solving a variety of conflicts. Tells why conflicts occur, how to anticipate them, and how to break the cycles that lead to hostility. Analyzes conflict: its benefits, its level...

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Bibliographic Details

Corporate Author:	CareerTrack Publications (Firm)
Format:	Video VHS
Language:	English
Published:	Boulder, CO : CareerTrack Publications, [1992]
Subjects:	Conflict management. Interpersonal conflict. Interpersonal relations. Crisis management. Personnel management.