Service quality in academic libraries /

Service quality in academic libraries /

Bibliographic Details
Main Author: Hernon, Peter
Other Authors: Altman, Ellen
Format: Book
Language:English
Published: Norwood, N.J. : Ablex, [1996]
Series:Information management, policy, and services.
Subjects:
Academic libraries > United States.
Libraries and students > United States.
Libraries and scholars > United States.
Library Services > standards.
Consumer Behavior.
Quality Control.
Universities.

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