HMO complaints and appeals : plans' systems have most key elements, but consumer concerns remain : statement of Bernice Steinhardt, Director, Health Services Quality and Public Health Issues, Health, Education, and Human Services Division, before the Committee on Labor and Human Resources, United States Senate /

HMO complaints and appeals : plans' systems have most key elements, but consumer concerns remain : statement of Bernice Steinhardt, Director, Health Services Quality and Public Health Issues, Health, Education, and Human Services Division, before the Committee on Labor and Human Resources, United States Senate /

Bibliographic Details
Main Author: Steinhardt, Bernice
Format: Government Document Microform Book
Language:English
Published: Washington, D.C. : The Office ; [1998]
Series:Testimony ; GAO/T-HEHS-98-173.
Subjects:
Health maintenance organizations > United States.
Health maintenance organizations > United States > Administration.
Managed care plans (Medical care) > United States.
Description
Item Description:Cover title.
Shipping list number: 99-0233-M.
"May 19, 1998."
Microform.
Physical Description:10 pages ; 28 cm.
Bibliography:Includes bibliographical references.