HMO complaints and appeals : plans' systems have most key elements, but consumer concerns remain : statement of Bernice Steinhardt, Director, Health Services Quality and Public Health Issues, Health, Education, and Human Services Division, before the Committee on Labor and Human Resources, United States Senate /

Bibliographic Details
Main Author: Steinhardt, Bernice
Format: Government Document Microform Book
Language:English
Published: Washington, D.C. : The Office ; [1998]
Series:Testimony ; GAO/T-HEHS-98-173.
Subjects:

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