HMO complaints and appeals : plans' systems have most key elements, but consumer concerns remain : statement of Bernice Steinhardt, Director, Health Services Quality and Public Health Issues, Health, Education, and Human Services Division, before the Committee on Labor and Human Resources, United States Senate /
Main Author: | Steinhardt, Bernice |
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Format: | Government Document Microform Book |
Language: | English |
Published: |
Washington, D.C. :
The Office ;
[1998]
|
Series: | Testimony ;
GAO/T-HEHS-98-173. |
Subjects: |