What customers like about you : adding emotional value for service excellence and competitive advantage /
Main Author: | |
---|---|
Format: | Book |
Language: | English |
Published: |
London ; Santa Rosa, Calif. :
Nicholas Brealey Publishing,
1998.
|
Subjects: |
BLCC: Stacks
Call Number: |
HF5415.525 .F73 1998 |
|
---|---|---|
Call Number | Status | Get It |
HF5415.525 .F73 1998 | Available |