Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals /

Bibliographic Details
Main Author: Rubin, Rhea Joyce
Format: Book
Language:English
Published: New York : Neal-Schuman Publishers, [2000]
Series:How-to-do-it manuals for libraries ; no. 100.
Subjects:

Evans: Library Stacks

Holdings details from Evans: Library Stacks
Call Number: Z711 .R79 2000
 
Call Number Status Get It
Z711 .R79 2000 Available