The brave new service strategy : aligning customer relationships, market strategies, and business structures /

Bibliographic Details
Main Author: Gutek, Barbara A.
Other Authors: Welsh, Theresa M.
Format: Book
Language:English
Published: New York : AMACOM, [2000]
Subjects:

BLCC: Stacks

Holdings details from BLCC: Stacks
Call Number: HF5415.5 .G878 2000
 
Call Number Status Get It
HF5415.5 .G878 2000 Available