Digital reference service in the new millennium : planning, management, and evaluation /

Bibliographic Details
Other Authors:	Lankes, R. David, 1970-, Collins, John William, 1948-, Kasowitz, Abby S.
Format:	Book
Language:	English
Published:	New York : Neal-Schuman Publishers, [2000]
Series:	New library series ; no. 6.
Subjects:	Electronic reference services (Libraries) > United States > Planning. Electronic reference services (Libraries) > United States > Management. Electronic reference services (Libraries) > United States > Evaluation. Library Services > organization & administration > United States. Library Services > standards > United States. Library Services > trends > United States. Library Automation > United States.