APA (7th ed.) Citation

Ting-Toomey, S., & Oetzel, J. G. (2001). Managing intercultural conflict effectively. Sage Publications.

Chicago Style (17th ed.) Citation

Ting-Toomey, Stella, and John G. Oetzel. Managing Intercultural Conflict Effectively. Thousand Oaks, Calif.: Sage Publications, 2001.

MLA (8th ed.) Citation

Ting-Toomey, Stella, and John G. Oetzel. Managing Intercultural Conflict Effectively. Sage Publications, 2001.