The quality library : a guide to staff-driven improvement, better efficiency, and happier customers /

The quality library : a guide to staff-driven improvement, better efficiency, and happier customers /

Bibliographic Details
Main Author: Laughlin, Sara, 1949-
Other Authors: Wilson, Ray W.
Format: Book
Language:English
Published: Chicago : American Library Association, 2008.
Subjects:
Library administration > United States.
Total quality management > United States.
Library planning > United States.
Customer services > United States.

Evans: Library Stacks

Holdings details from Evans: Library Stacks
Call Number: Z678 .L345 2008
 
Call Number Status Get It
Z678 .L345 2008 Available