Making hostile words harmless : a guide to the power of positive speaking for helping professionals and their clients /

Bibliographic Details
Main Author: Cohen-Posey, Kate
Format: Book
Language:English
Published: Hoboken, N.J. : John Wiley & Sons, [2008]
Subjects:
Online Access:Table of contents only
Publisher description
Contributor biographical information

MARC

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245 1 0 |a Making hostile words harmless :  |b a guide to the power of positive speaking for helping professionals and their clients /  |c Kate Cohen-Posey. 
264 1 |a Hoboken, N.J. :  |b John Wiley & Sons,  |c [2008] 
264 4 |c ©2008 
300 |a xxii, 185 pages :  |b illustrations ;  |c 24 cm. 
336 |a text  |b txt  |2 rdacontent 
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504 |a Includes bibliographical references (pages 171-172) and index. 
505 0 |a Difficult people and the art of aikidō -- Acting as if : the art of confirming -- Asking questions : the art of inquiry -- Active listening : the art of understanding -- Hypnosis and humor : the art of evoking -- Taking a stand by opposing -- Teaching positive speaking to clients -- Workshops on positive speaking. 
650 0 |a Verbal self-defense. 
650 0 |a Invective. 
856 4 1 |3 Table of contents only  |u http://www.loc.gov/catdir/enhancements/fy0805/2007047642-t.html  |t 0 
856 4 2 |3 Publisher description  |u http://www.loc.gov/catdir/enhancements/fy0805/2007047642-d.html 
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