Identity and the museum visitor experience /

Bibliographic Details
Main Author: Falk, John H. (John Howard), 1948-
Format: Book
Language:English
Published: Walnut Creek, Calif. : Left Coast Press, [2009]
Subjects:
Table of Contents:
  • I: Theory
  • Introduction: museums and their visitors
  • The museum
  • The visitor
  • The visit
  • Satisfaction
  • Memories
  • The museum visitor experience model
  • II: Practice
  • Theory to practice
  • Attracting and building audiences
  • Making museums work for visitors
  • Institutional value and accountability.