The amazement revolution : seven customer service strategies to create an amazing customer (and employee) experience /

Bibliographic Details

Main Author:	Hyken, Shep
Format:	Book
Language:	English
Published:	Austin, Tex. : Greenleaf Book Group Press, 2011.
Edition:	1st ed.
Subjects:	Customer services. Customer relations. Communication in organizations. Interpersonal relations.
Online Access:	www.AmazementRevolution.com