Crucial conversations : tools for talking when stakes are high /

Bibliographic Details

Main Author:	Patterson, Kerry, 1946-
Other Authors:	Grenny, Joseph, Switzler, Al, McMillan, Ron
Format:	Book
Language:	English
Published:	New York : McGraw-Hill, [2012]
Edition:	2nd ed.
Subjects:	Interpersonal communication. Interpersonal relations. Communication. Interpersonal Relations.