Measuring the performance of public services : principles and practice /
Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. As such, good performance measurement is a crucial component of improvement and planning, monitoring and co...
Main Author: | |
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Format: | Book |
Language: | English |
Published: |
Cambridge ; New York :
Cambridge University Press,
2012.
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Subjects: |
PSEL: Stacks
Call Number: |
JF1351 .P53 2012 |
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Call Number | Status | Get It |
JF1351 .P53 2012 | Available |