The power of persuasion.
Call it persuading, negotiating or convincing. Ethical influence is the foundation of successful leadership, management, sales, and customer service. Robert Cialdini has spent his career systematically studying the psychology of influence. In this program he reveals what lies at the heart of his fin...
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Format: | Video |
Language: | English |
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[San Francisco, California, USA] :
Kanopy Streaming,
2014.
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Online Access: | Connect to this streaming video |
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