The power of persuasion.

Call it persuading, negotiating or convincing. Ethical influence is the foundation of successful leadership, management, sales, and customer service. Robert Cialdini has spent his career systematically studying the psychology of influence. In this program he reveals what lies at the heart of his fin...

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Bibliographic Details
Corporate Author: Kanopy (Firm)
Other Authors: Cialdini, Robert B. (Speaker)
Format: Video
Language:English
Published: [San Francisco, California, USA] : Kanopy Streaming, 2014.
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