What customers crave : how to create relevant and memorable experiences at every touchpoint /

Bibliographic Details

Main Author:	Webb, Nicholas J., 1958- (Author)
Corporate Author:	ProQuest (Firm)
Format:	eBook
Language:	English
Published:	New York, NY : AMACOM, [2016]
Subjects:	Customer services. Customer relations. Electronic books.
Online Access:	Connect to the full text of this electronic book