Business Process Modeling, Simulation and Design /

This book covers the design of business processes from a broad quantitative modeling perspective. The text presents a multitude of analytical tools that can be used to model, analyze, understand and ultimately, to design business processes. The range of topics in this text include graphical flowchar...

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Bibliographic Details
Main Authors: Laguna, Manuel (Author), Marklund, Johan (Author)
Corporate Author: Safari, an O'Reilly Media Company
Format: eBook
Language:English
Published: Pearson, 2011.
Edition:1st edition.
Subjects:
Online Access:Connect to this electronic resource
Description
Summary:This book covers the design of business processes from a broad quantitative modeling perspective. The text presents a multitude of analytical tools that can be used to model, analyze, understand and ultimately, to design business processes. The range of topics in this text include graphical flowcharting tools, deterministic models for cycle time analysis and capacity decisions, analytical queuing methods, as well as the use of Data Envelopment Analysis (DEA) for benchmarking purposes. And a major portion of the book is devoted to simulation modeling using a state of the art discrete-event simulation package.
Item Description:Electronic resource.
Physical Description:1 online resource (448 pages)
Format:Mode of access: World Wide Web.