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  1. 1
    Putting customers first : standards for serving the American people /
    Published 1994
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    Government Document Book
  2. 2
    Putting customers first '95 : standards for serving the American people /
    Published 1995
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    Government Document Book
  3. 3
    Putting customers first '97 : standards for serving the American people /
    Published 1997
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    Government Document Book
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