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Customer relations
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Stone, Merlin, 1948-
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Customer relationship marketing : get to know your customers and win their loyalty /
by
Stone, Merlin, 1948-
Published 2000
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2
Customer management scorecard /
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Foss, Bryan
Published 2003
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Successful customer relationship marketing : new thinking, new strategies, new tools for getting closer to your customers /
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Foss, Bryan
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Successful customer relationship marketing : new thinking, new strategies, new tools for getting closer to your customers /
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Foss, Bryan
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Consumer insight : how to use data and market research to get closer to your customer /
Published 2004
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Stone, Merlin, 1948-
Foss, Bryan
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Woodcock, Neil
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Bond, Alison
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Machtynger, Liz
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NetLibrary, Inc
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