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  1. 1
    How to give exceptional customer service /
    Published 1993
    Video VHS
  2. 2
    The 5 values of GREAT customer service /
    Published 1999
    Video VHS
  3. 3
    SMILE! : make 'em laugh /
    Published 2002
    Video DVD
  4. 4
    Door-to-door /
    Published 2002
    Video DVD
  5. 5
    Organizing your business around the customer.
    Published 2014
    Connect to this streaming video
    Video
  6. 6
    The best service is no service.
    Published 2014
    Connect to this streaming video
    Video
  7. 7
    Communicating with customers /
    Published 2004
    Connect to this streaming video (Alexander Street Press)
    Video
  8. 8
    Exceptional customer service.
    Published 2009
    Connect to this streaming video (Alexander Street Press)
    Video
  9. 9
    Exceptional customer service.
    Published 2009
    Connect to this streaming video (Alexander Street Press)
    Video
  10. 10
    Inside Zappos : a culture of customer service /
    Published 2014
    Connect to this streaming video (Alexander Street Press)
    Video
  11. 11
    Capturing customer feedback /
    Published 2014
    Connect to this streaming video (Alexander Street Press)
    Video
  12. 12
    Customer loyalty /
    Published 2014
    Connect to this streaming video (Alexander Street Press)
    Video
  13. 13
    Customer service /
    Published 2014
    Connect to this streaming video (Alexander Street Press)
    Video
  14. 14
    Finding your first customer /
    Published 2014
    Connect to this streaming video (Alexander Street Press)
    Video
  15. 15
    Sunday morning.
    Published 2010
    Connect to this streaming video (Alexander Street Press)
    Video
  16. 16
    Andy Dolce lecture : Dolce Hotels and Resorts.
    Published 2009
    Connect to this streaming video (Alexander Street Press)
    Video
  17. 17
    At your service /
    Published 1997
    Connect to this streaming video (Alexander Street Press)
    Video
  18. 18
    Earl Blanks interview : Party City.
    Published 2004
    Connect to this streaming video (Alexander Street Press)
    Video
  19. 19
    Gerald Beechum interview : White Cornus Lane Investments.
    Published 2013
    Connect to this streaming video (Alexander Street Press)
    Video
  20. 20
    Customer relationship management at Wagamama restaurant.
    Published 2016
    Connect to this streaming video
    Video
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