Showing 21 - 40 results of 972 for search '', query time: 0.18s Refine Results
  1. 21
    Keep your customers and keep them happy /
    by Fenvessy, Stanley J.
    Published 1976
    Book
  2. 22
    Organizational troubleshooters : resolving problems with customers and employees /
    by Ziegenfuss, James T.
    Published 1988
    Book
  3. 23
    At America's service : how corporations can revolutionize the way they treat their customers /
    by Albrecht, Karl, 1941-
    Published 1988
    Book
  4. 24
    Navy customer service manual.
    Government Document Book
  5. 25
    Retention marketing : customer service /
    by Shulse, Jean Ann
    Published 1989
    Book
  6. 26
    Winning banks : managing service quality for customer satisfaction /
    by Grubbs, M. Ray
    Published 1989
    Book
  7. 27
    The customer-driven company : moving from talk to action /
    by Whiteley, Richard C.
    Published 1991
    Book
  8. 28
    Horizontal management : beyond total customer satisfaction /
    by Denton, D. Keith
    Published 1991
    Book
  9. 29
    Restaurant basics : why guests don't come back--and what you can do about it /
    by Marvin, Bill
    Published 1992
    Book
  10. 30
    Relevance regained : from top-down control to bottom-up empowerment /
    by Johnson, H. Thomas, 1938-
    Published 1992
    Book
  11. 31
    Take charge! : how to manage your customer relationships /
    by Major, Grace
    Published 1992
    Book
  12. 32
    Aftermarketing : how to keep customers for life through relationship marketing /
    by Vavra, Terry G.
    Published 1992
    Book
  13. 33
    The only thing that matters : bringing the power of the customer into the center of your business /
    by Albrecht, Karl, 1941-
    Published 1992
    Book
  14. 34
    Managing consumer complaints : responsive business approaches to consumer needs.
    Published 1992
    Government Document Book
  15. 35
    Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization.
    by Desatnick, Robert L.
    Published 1993
    Book
  16. 36
    The pursuit of quality through personal change /
    by Forsha, Harry I., 1946-
    Published 1992
    Book
  17. 37
    Customer visits : building a better market focus /
    by McQuarrie, Edward F.
    Published 1993
    Book
  18. 38
    How to give exceptional customer service /
    Published 1993
    Video VHS
  19. 39
    Customers for keeps : the network system to smash your profit barrier /
    by Lisoskie, Pete
    Published 1994
    Book
  20. 40
    Improving customer service : accompanying report of the National Performance Review, Office of the Vice President ; [Vice President Al Gore].
    Published 1994
    Government Document Book
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