Showing 61 - 80 results of 972 for search '', query time: 0.15s Refine Results
  1. 61
    The Arthur Andersen guide to talking with your customers : what they will tell you about your business (when you ask the right questions) /
    by Wing, Michael J.
    Published 1997
    Book
  2. 62
    The loyalty link : how loyal employees create loyal customers /
    by McCarthy, Dennis G.
    Published 1997
    Book
  3. 63
    Voices into choices : acting on the voice of the customer /
    by Burchill, Gary
    Published 1997
    Book
  4. 64
    Customer connections : new strategies for growth /
    Book
  5. 65
    Patent strategic plan.
    Published 1997
    Government Document Book
  6. 66
    The customer loyalty pyramid /
    by Lowenstein, Michael W., 1942-
    Published 1997
    Book
  7. 67
    Relationship marketing : new strategies, techniques and technologies to win the customers you want and keep them forever /
    by Gordon, Ian, 1952 June 19-
    Published 1998
    Book
  8. 68
    The butterfly customer : capturing the loyalty of today's elusive consumer /
    by O'Dell, Susan M.
    Published 1997
    Book
  9. 69
    Enterprise one to one : tools for competing in the interactive age /
    by Peppers, Don
    Published 1997
    Book
  10. 70
    Ultimate patient satisfaction : designing, implementing, or rejuvenating an effective patient satisfaction and TQM program /
    by O'Malley, John F.
    Published 1997
    Book
  11. 71
    Communicating with customers : service approaches, ethics, and impact /
    by Ford, Wendy S. Zabava
    Published 1998
    Book
  12. 72
    Understanding customer expectations : a handbook and guide.
    Published 1997
    Government Document Microform Book
  13. 73
    Consumers and services /
    by Gabbott, Mark
    Published 1998
    Book
  14. 74
    Listening to the voice of the customer : 16 steps to a successful customer satisfaction measurement program /
    by Anton, Jon
    Published 1997
    Book
  15. 75
    Delivering profitable value : a revolutionary framework to accelerate growth, generate wealth, and rediscover the heart of business /
    by Lanning, Michael J.
    Published 1998
    Book
  16. 76
    Reconnecting with customers : building brands and profits in the relationship age /
    by Myers, Jack, 1947-
    Published 1998
    Book
  17. 77
    Competing on value : bridging the gap between brand and customer value /
    by Maklan, Stan
    Published 1998
    Book
  18. 78
    Hosting Web communities : building relationships, increasing customer loyalty, and maintaining a competitive edge /
    by Figallo, Cliff, 1949-
    Published 1998
    Book
  19. 79
    What customers like about you : adding emotional value for service excellence and competitive advantage /
    by Freemantle, David
    Published 1998
    Book
  20. 80
    Free, perfect, and now : connecting to the three insatiable customer demands : a CEO's true story /
    by Rodin, Robert
    Published 1999
    Book
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