Improving customer service : accompanying report of the National Performance Review, Office of the Vice President ; [Vice President Al Gore].

Published 1994

Putting customers first : standards for serving the American people /

Published 1994

Common sense government : works better and costs less.

by Gore, Al, 1948-
Published 1995

Reinvention's next steps : governing in a balanced budget world : a speech by Vice President Al Gore and supporting background papers.

Published 1996

Blair House papers : January 1997 /

Published 1997

Serving the American public : best practices in customer-driven strategic planning : Federal Benchmarking Consortium Study Report /

Customer service plan.

Published 1994

World-class courtesy : a best practices report : a report of the National Performance Review /

Published 1997

Putting customers first '95 : standards for serving the American people /

Published 1995

Putting customers first : serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report /

Published 1995

Serving the American public : best practices in customer-driven strategic planning : Federal Benchmarking Consortium Study Report.

Published 1997

Putting customers first '97 : standards for serving the American people /

Published 1997

Common sense government : works better and costs less /

by Gore, Al, 1948-
Published 1995