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Anderson, Kristin
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Delivering knock your socks off service /
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Anderson, Kristin
Published 1998
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Knock your socks off answers : solving customer nightmares & soothing nightmare customers /
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Anderson, Kristin
Published 1995
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Great customer service on the telephone /
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Anderson, Kristin
Published 1992
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Coaching knock your socks off service /
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Zemke, Ron
Published 1997
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Anderson, Kristin
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