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  1. 1
    Private banking : information on private banking and its vulnerability to money laundering /
    Published 1997
    Government Document Microform Book
  2. 2
    Seeds of commerce : a report on how the U.S. Department of Commerce helps others foster economic growth /
    by O'Conor, John C.
    Published 1997
    Get full text
    Government Document Microform Book
  3. 3
    Tax administration : IRS' problem-solving days : report to the chairman, Committee on Finance, U.S. Senate /
    Published 1998
    Government Document Microform Book
  4. 4
    Private banking : Raul Salinas, Citibank, and alleged money laundering : report to the ranking minority member, Permanent Subcommittee on Investigations, Committee on Governmental Affairs, U.S. Senate.
    Published 1998
    Adobe Acrobat Reader required
    Government Document Microform Book
  5. 5
    The differences among travel agency users in the importance ratings of agency service features /
    by Persia, Margaret A.
    Published 1990
    Thesis Microform Book
  6. 6
    Service quality as perceived by public, private, and voluntary sector managers of the leisure fitness industry /
    Thesis Microform Book
  7. 7
    Social security : need to improve postentitlement service to the public : report to the Chairman, Committee on Ways and Means, House of Representatives /
    Published 1993
    Government Document Microform Book
  8. 8
    Executive guide : improving mission performance through strategic information management and technology : learning from leading organizations /
    Published 1994
    Government Document Microform Book
  9. 9
    Office of Pesticide Programs : report on customer satisfaction with program services : targeting OPP customer service improvements.
    Published 1995
    Government Document Microform Book
  10. 10
    Tax administration : making IRS' telephone systems easier to use should help taxpayers : report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives.
    Published 1996
    Government Document Microform Book
  11. 11
    Agencies' service to non-English speaking customers.
    Published 1995
    Government Document Microform Book
  12. 12
    Selected agencies' customer service efforts.
    Published 1995
    Government Document Microform Book
  13. 13
    Managing IRS : IRS needs to continue improving operations and service : statement of Lynda D. Willis, Director, Tax Policy and Administration Issues, General Government Division, before the National Commission on Restructuring the Internal Revenue Service.
    by Willis, Lynda D.
    Published 1996
    Government Document Microform Book
  14. 14
    Customer service plan.
    Published 1994
    Government Document Microform Book
  15. 15
    Tax administration : IRS faces challenges in reorganizing for customer service : report to congressional committees.
    Published 1995
    Government Document Microform Book
  16. 16
    Understanding customer expectations : a handbook and guide.
    Published 1997
    Government Document Microform Book
  17. 17
    EPA National Customer Service Conference : April 14-15, 1998, conference proceedings : hosted by EPA region 6 at the Harvey Hotel, Plano, Texas.
    Published 1998
    Government Document Conference Proceeding Microform Book
  18. 18
    Money laundering : regulatory oversight of offshore private banking activities : report to the Chairman, Subcommittee on General Oversight and Investigations, Committee on Banking and Financial Services, House of Representatives.
    Published 1998
    Adobe Acrobat Reader required
    Government Document Microform Book
  19. 19
    IRS employee evaluations : opportunities to better balance customer service and compliance objectives : report to the chairman, Committee on Ways and Means, and the chairman, Subcommittee on Oversight, House of Representatives /
    Published 1999
    Government Document Microform Book
  20. 20
    Export promotion : U.S. export assistance centers' efforts to support U.S. businesses : statement of Benjamin F. Nelson, Director, International Relations and Trade Issues, National Security and International Affairs Division, before the Subcommittee on Tax, Finance, and Exports, Committee on Small Business, House of Representatives /
    by Nelson, Benjamin F.
    Published 1999
    Adobe Acrobat Reader required
    Government Document Microform Book
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