Showing 81 - 100 results of 1,160 for search '', query time: 0.35s Refine Results
  1. 81
    Service quality as perceived by public, private, and voluntary sector managers of the leisure fitness industry /
    Thesis Microform Book
  2. 82
    Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization.
    by Desatnick, Robert L.
    Published 1993
    Book
  3. 83
    The pursuit of quality through personal change /
    by Forsha, Harry I., 1946-
    Published 1992
    Book
  4. 84
    The digital workplace : designing groupware platforms /
    by Grantham, Charles E.
    Published 1993
    Book
  5. 85
    Building a customer driven organization : the manager's role /
    Published 1990
    Video VHS
  6. 86
    How to give exceptional customer service /
    Published 1993
    Video VHS
  7. 87
    Profiting from total quality /
    Published 1993
    Book
  8. 88
    Navy customer service manual /
    by Prater, Edward L.
    Published 1993
    Government Document Book
  9. 89
    The corporate coach /
    Book
  10. 90
    Through the customers' eyes : improving your company's results with the CORe method /
    by Geddes, Lindsay
    Published 1993
    Book
  11. 91
    Customers for keeps : the network system to smash your profit barrier /
    by Lisoskie, Pete
    Published 1994
    Book
  12. 92
    Supercommunity banking : a superstrategy for success /
    by Bird, Anat
    Published 1994
    Book
  13. 93
    Product plus : how product + service = competitive advantage /
    by Lovelock, Christopher H.
    Published 1994
    Book
  14. 94
    Service quality : new directions in theory and practice /
    Published 1994
    Book
  15. 95
    The real heroes of business-- and not a CEO among them : world-class frontline service workers: how do you find them? train them? manage them? retain them? /
    by Fromm, Bill
    Published 1994
    Book
  16. 96
    Untangling organizational gridlock : strategies for building a customer focus /
    by Bechtell, Michele L., 1956-
    Published 1993
    Book
  17. 97
    Improving customer service : accompanying report of the National Performance Review, Office of the Vice President ; [Vice President Al Gore].
    Published 1994
    Government Document Book
  18. 98
    Satisfying internal customers first : a practical guide to improving internal and external customer satisfaction /
    by Chang, Richard Y.
    Published 1994
    Book
  19. 99
    The Northbound train : finding the purpose, setting the direction, shaping the destiny of your organization /
    by Albrecht, Karl, 1941-
    Published 1994
    Book
  20. 100
    The innovation edge : creating strategic breakthroughs using the voice of the customer /
    by Barnard, William
    Published 1994
    Book
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