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  1. 141
    Journal of retail banking services.
    Published 1995
    Journal
  2. 142
    In pursuit of quality : views from the leading edge : a conference report /
    Published 1995
    Book
  3. 143
    The dynamics of service : reflections on the changing nature of customer/provider interactions /
    by Gutek, Barbara A.
    Published 1995
    Book
  4. 144
    Effective software customer support /
    by Gallagher, Richard S.
    Published 1995
    Book
  5. 145
    Internal support services : delivering excellence : a conference report /
    Published 1996
    Conference Proceeding Book
  6. 146
    Service to the nation : the spirit of the Corps.
    Published 1995
    Government Document Book
  7. 147
    Customer service : Economic Research Service, National Agricultural Statistics Service, World Agricultural Outlook Board : a customer guide.
    Published 1996
    Government Document Book
  8. 148
    Multicultural customer service : providing outstanding service across cultures /
    by Aguilar, Leslie
    Published 1996
    Book
  9. 149
    Customer service for dummies /
    by Bailey, Keith, 1945-
    Published 1995
    Book
  10. 150
    CyberPower for business /
    by Bock, Wally, 1946-
    Published 1996
    Book
  11. 151
    The banking revolution : positioning your bank in the new financial services marketplace /
    by Harvey, Thomas W.
    Published 1996
    Book
  12. 152
    A complaint is a gift : using customer feedback as a strategic tool /
    by Barlow, Janelle, 1943-
    Published 1996
    Book
  13. 153
    The customer is always right! : thought-provoking insights on the importance of customer satisfaction from today's business leaders /
    by Kabodian, Armen J.
    Published 1996
    Book
  14. 154
    Reinvention's next steps : governing in a balanced budget world : a speech by Vice President Al Gore and supporting background papers.
    Published 1996
    Get full text
    Government Document Book
  15. 155
    Customer service in the information environment /
    by St. Clair, Guy, 1940-
    Published 1993
    Book
  16. 156
    Emerging electronic methods for making retail payments.
    Published 1996
    Get full text
    Government Document Book
  17. 157
    Beyond customer satisfaction to customer loyalty : the key to greater profitability /
    by Bhote, Keki R., 1925-2013
    Published 1996
    Book
  18. 158
    Office of Pesticide Programs : report on customer satisfaction with program services : targeting OPP customer service improvements.
    Published 1995
    Government Document Microform Book
  19. 159
    Psychology of relationship banking : profiting from the psyche /
    by Lynch, James J.
    Published 1996
    Book
  20. 160
    Relationship marketing in professional services : a study of agency-client dynamics in the advertising sector /
    by Halinen, Aino, 1961-
    Published 1997
    Book
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