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  1. 1
    Beyond persuasion : the healthcare manager's guide to strategic communication /
    Connect to the full text of this electronic book
    eBook
  2. 2
    Customer relationship management : electronic customer care in the new economy /
    by Muther, Andreas
    Published 2002
    Book
  3. 3
    Building a successful customer-service culture : a guide for library and information managers /
    Published 2002
    Book
  4. 4
    Integrated marketing for colleges, universities, and schools : a step-by-step planning guide /
    Book
  5. 5
    Fundraising and friend-raising on the Web /
    by Corson-Finnerty, Adam Daniel
    Published 1998
    Connect to the full text of this electronic book
    eBook
  6. 6
    Marketing : a how-to-do-it manual for librarians /
    by Walters, Suzanne
    Published 1992
    Book
  7. 7
    Biomedical communications : purposes, audiences, and strategies /
    by Miller, Jon D.
    Published 2001
    Book
  8. 8
    Media relations for public safety professionals /
    by Brown, Leo
    Published 2004
    Book
  9. 9
    PR for pennies : low-cost library public relations /
    by Baeckler, Virginia
    Published 1978
    Book
  10. 10
    Raving fans : a revolutionary approach to customer service /
    by Blanchard, Kenneth H.
    Published 1993
    Book
  11. 11
    Running an effective investor relations department : a comprehensive guide /
    by Bragg, Steven M.
    Published 2010
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    eBook
  12. 12
    Special events : planning for success /
    by Harris, April L.
    Published 1988
    Book
  13. 13
    Gonzo marketing : winning through worst practices /
    by Locke, Christopher
    Published 2001
    Book
  14. 14
    Total quality management : a how-to workshop for the professional committed to quality /
    Published 1992
    Video VHS
  15. 15
    Citizens first! : democracy, social responsibility, and chemistry /
    Published 2018
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    eBook
  16. 16
    Communicate! : a librarian's guide to interpersonal relations /
    by Mathews, Anne J.
    Published 1983
    Book
  17. 17
    Leadership and advocacy for pharmacy /
    Published 2014
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    eBook
  18. 18
    Exceptional customer experience : 80 tips for compassionate care, clear communication, and authentic client connections.
    Published 2021
    Book
  19. 19
    Public relations can be fun and easy, especially for nursing home people /
    by Brennan, Jim
    Published 1977
    Book
  20. 20
    Sharing Behavior of Brand Crisis Information on Social Media : A Case Study of Chinese Weibo /
    by Yang, Changzheng, Yang, Changzheng
    Published 2022
    Connect to the full text of this electronic book
    eBook
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