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Introduction to library public services /
by
Evans, G. Edward, 1937-
Published 1999
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2
Dealing with difficult people in the library /
by
Willis, Mark R.
Published 1999
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3
Patron behavior in libraries : a handbook of positive approaches to negative situations /
Published 1996
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Putting service into library staff training : a patron-centered guide /
by
Bessler, Joanne M.
Published 1994
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High tech, high touch : library customer service through technology /
by
Jurewicz, Lynn
Published 2003
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Library 2.0 : a guide to participatory library service /
by
Casey, Michael E., 1967-
Published 2007
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NetLibrary, Inc
Amodeo, Anthony J.
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1
Bessler, Joanne M.
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Carter, Thomas L.
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Casey, Michael E., 1967-
1 results
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Cutler, Todd
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Evans, G. Edward, 1937-
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Johnson, Denise J.
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Jurewicz, Lynn
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McNeil, Beth
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Savastinuk, Laura C., 1979-
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Willis, Mark R.
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English
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United States
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Estados Unidos
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