Showing 1 - 20 results of 28 for search '', query time: 0.18s Refine Results
  1. 1
    Introduction to library public services /
    by Evans, G. Edward, 1937-
    Published 1999
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    eBook
  2. 2
    Dealing with difficult people in the library /
    by Willis, Mark R.
    Published 1999
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    eBook
  3. 3
    Patron behavior in libraries : a handbook of positive approaches to negative situations /
    Published 1996
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    eBook
  4. 4
    Putting service into library staff training : a patron-centered guide /
    by Bessler, Joanne M.
    Published 1994
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  5. 5
    High tech, high touch : library customer service through technology /
    by Jurewicz, Lynn
    Published 2003
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  6. 6
    Public services quarterly.
    Published 2002
    Journal
  7. 7
    Library 2.0 : a guide to participatory library service /
    by Casey, Michael E., 1967-
    Published 2007
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  8. 8
    Public & access services quarterly.
    Published 1995
    Journal
  9. 9
    Reference reborn : breathing new life into public services librarianship /
    Published 2010
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  10. 10
    LOEX quarterly.
    Published 2004
    Journal
  11. 11
    The Learning Commons : Seven Simple Steps to Transform Your Library /
    by Harland, Pamela Colburn
    Published 2011
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  12. 12
    Personalising library services in higher education : the boutique approach /
    Published 2012
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  13. 13
    Case study research : a program evaluation guide for librarians /
    by Green, Ravonne A.
    Published 2011
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    eBook
  14. 14
    Customer service in libraries : best practices /
    Published 2013
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  15. 15
    Leading libraries : how to create a service culture /
    by VanDuinkerken, Wyoma
    Published 2015
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  16. 16
    Information services today : an introduction /
    Published 2015
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  17. 17
    Putting customers first.
    Published 2014
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  18. 18
    Rethinking the call number.
    Published 2014
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    Video
  19. 19
    Customer service basics.
    Published 2014
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  20. 20
    Library service design : a LITA guide to holistic assessment, insight, and improvement /
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