Showing 81 - 100 results of 174 for search '', query time: 0.24s Refine Results
  1. 81
    People come first : user-centered academic library service /
    Published 1999
    Book
  2. 82
    Dealing with difficult people in the library /
    by Willis, Mark R.
    Published 1999
    Book
  3. 83
    The academic library and its users /
    by Jordan, Peter, 1936-
    Published 1998
    Book
  4. 84
    Introduction to library public services /
    by Evans, G. Edward, 1937-
    Published 1999
    Book
  5. 85
    Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals /
    by Rubin, Rhea Joyce
    Published 2000
    Book
  6. 86
    Library classification and browsing : the conjunction of readers and documents /
    by Shoham, Snunith
    Published 2000
    Book
  7. 87
    Research strategies : finding your way through the information fog /
    by Badke, William B., 1949-
    Published 2000
    Book
  8. 88
    Introduction to library public services /
    by Evans, G. Edward, 1937-
    Published 1999
    Connect to the full text of this electronic book
    eBook
  9. 89
    Information for researchers : using the Library of Congress.
    Published 1993
    Government Document Book
  10. 90
    Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem /
    Published 2002
    Book
  11. 91
    Dealing with difficult people in the library /
    by Willis, Mark R.
    Published 1999
    Connect to the full text of this electronic book
    eBook
  12. 92
    Patron behavior in libraries : a handbook of positive approaches to negative situations /
    Published 1996
    Connect to the full text of this electronic book
    eBook
  13. 93
    Putting service into library staff training : a patron-centered guide /
    by Bessler, Joanne M.
    Published 1994
    Connect to the full text of this electronic book
    eBook
  14. 94
    Building a successful customer-service culture : a guide for library and information managers /
    Published 2002
    Book
  15. 95
    The visible librarian : asserting your value with marketing and advocacy /
    by Siess, Judith A.
    Published 2003
    Book
  16. 96
    Russkie biblioteki i ikh chitatelʹ : iz istorii russkoĭ kulʹtury ėpokhi feodalizma /
    Published 1983
    Conference Proceeding Book
  17. 97
    High tech, high touch : library customer service through technology /
    by Jurewicz, Lynn
    Published 2003
    Book
  18. 98
    It comes with the territory : handling problem situations in libraries /
    by Turner, Anne M., 1941-
    Published 1993
    Book
  19. 99
    Bibliotechnoe obsluzhivanie na rubezhe XXI veka--problemy i perspektivy : materialy nauchno-prakticheskoĭ konferent︠s︡ii /
    Published 2002
    Conference Proceeding Book
  20. 100
    It comes with the territory : handling problem situations in libraries /
    by Turner, Anne M., 1941-
    Published 2004
    Book
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