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1
Connecting with clients : practical communication for 10 common situations /
by
Durrance, Dana
Published 2009
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2
Communication case studies : building interpersonal skills in the veterinary practice /
by
Shadle, Carolyn C.
Published 2010
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3
Exam room communication for veterinarians : the science and art of conversing with clients /
by
Klingborg, Jon
Published 2011
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4
Connecting with clients : practical communication for 10 common situations /
by
Durrance, Dana
Published 2009
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5
Communication case studies : building interpersonal skills in the veterinary practice /
by
Shadle, Carolyn C.
Published 2010
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Exam room communication for veterinarians : the science and art of conversing with clients /
by
Klingborg, Jon
Published 2011
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7
When helping hurts : compassion fatigue and the veterinary care professional /
by
Ayl, Kathleen, 1954-
Published 2013
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8
Fear free : 80 tips to reduce your patients' fear, anxiety, and stress.
Published 2017
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American Animal Hospital Association
Durrance, Dana
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Klingborg, Jon
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Lagoni, Laurel
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Meyer, John L. (John Leonard), 1936-
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Shadle, Carolyn C.
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Ayl, Kathleen, 1954-
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