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Showing 1 - 13 results of 13 for search '"Libraries Customer services."', query time: 0.29s Refine Results
  1. 1
    Customer service programs in ARL libraries /
    Published 1998
    Subjects: “...Academic libraries Customer services....”
    Book
  2. 2
    Success at the enquiry desk : successful enquiry answering - every time /
    by Buckley Owen, Tim, 1948-
    Published 2006
    Subjects: “...Libraries Customer services....”
    Book
  3. 3
    The basics of library-based user services /
    by Whittaker, Kenneth, 1931-
    Published 1993
    Subjects: “...Libraries Customer services...”
    Book
  4. 4
    Customer care : a training manual for library staff /
    by Gannon-Leary, Pat
    Published 2010
    Subjects: “...Libraries Customer services....”
    Book
  5. 5
    Putting customers first.
    Published 2014
    Subjects: “...Libraries Customer services....”
    Connect to this streaming video
    Video
  6. 6
    Serving the difficult customer : a how-to-do-it manual for library staff /
    by Smith, Kitty, 1945-
    Published 1993
    Subjects: “...Libraries Customer services...”
    Book
  7. 7
    It comes with the territory : handling problem situations in libraries /
    by Turner, Anne M., 1941-
    Published 1993
    Subjects: “...Libraries Customer services...”
    Book
  8. 8
    Successful enquiry answering every time : thinking your way from problem to solution /
    by Buckley Owen, Tim, 1948-
    Published 2017
    Subjects: “...Libraries Customer services Great Britain....”
    Connect to the full text of this electronic book
    eBook
  9. 9
    Building a successful customer-service culture : a guide for library and information managers /
    Published 2002
    Subjects: “...Libraries Customer services....”
    Book
  10. 10
    A basic toolkit : good manager & good employee skills /
    Published 2003
    Subjects: “...Libraries Customer services....”
    Video VHS
  11. 11
    Stellar customer service : training library staff to exceed expectations /
    Published 2016
    Subjects: “...Libraries Customer services United States....”
    Connect to the full text of this electronic book
    eBook
  12. 12
    The librarian's nitty-gritty guide to content marketing /
    by Solomon, Laura, 1967-
    Published 2016
    Subjects: “...Libraries Customer services....”
    Book
  13. 13
    Improving customer service and job satisfaction : the continuous improvement approach : a seminar for the Sterling Evans Library : presented by Lee Blank and Mary Miller, January 27, 1995, February 3, 1995.
    Published 1995
    Subjects: “...Sterling C. Evans Library Customer services....”
    Book
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