Take charge! : how to manage your customer relationships /

"Take Charge! gives you the professional know-how to manage all of your customer interactions. No matter how demanding the customer. No matter how difficult the situation." "Enjoy Major's "we're in this together" approach as she shares candid, and at times amusing,...

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Bibliographic Details

Main Author:	Major, Grace
Corporate Author:	Sigma International, Inc
Format:	Book
Language:	English
Published:	Fairfax, Va. : Sigma Books, ©1992. Fairfax, VA : Sigma Books Inc., [1992]
Edition:	Executive ed.
Subjects:	Customer relations.