The dynamics of service : reflections on the changing nature of customer/provider interactions /

The dynamics of service : reflections on the changing nature of customer/provider interactions /

Bibliographic Details
Main Author: Gutek, Barbara A.
Format: Book
Language:English
Published: San Francisco, Calif : Jossey-Bass, [1995]
Edition:1st ed.
Subjects:
Customer services.

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Holdings details from Remote Storage
Call Number: HF5415.5 .G88 1995
 
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HF5415.5 .G88 1995 Available