Discovering the soul of service : the nine drivers of sustainable business success /

Discovering the soul of service : the nine drivers of sustainable business success /

Bibliographic Details
Main Author: Berry, Leonard L., 1942-
Format: Book
Language:English
Published: New York, NY : Free Press, [1999]
Subjects:
Customer services > Management.
Customer services > Management > Case studies.
Service industries.
Online Access:Sample text
Table of contents only
Publisher description
Contributor biographical information

Internet

Sample text
Table of contents only
Publisher description
Contributor biographical information

Qatar Library

Holdings details from Qatar Library
Call Number: HF5415.5 .B478 1999
 
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HF5415.5 .B478 1999 Available

BLCC: Reference (Does not check out)

Holdings details from BLCC: Reference (Does not check out)
Call Number: HF5415.5 .B478 1999
Notes: Signed by Author, housed in the office of WCL Director Dr. Robert McGeachin.
 
Call Number Status Get It
HF5415.5 .B478 1999 Available
 
HF5415.5 .B478 1999 Available

BLCC: Stacks

Holdings details from BLCC: Stacks
Call Number: HF5415.5 .B478 1999
 
Call Number Status Get It
HF5415.5 .B478 1999 Available
 
HF5415.5 .B478 1999 Available

Evans: Library Stacks

Holdings details from Evans: Library Stacks
Call Number: HF5415.5 .B478 1999
 
Call Number Status Get It
HF5415.5 .B478 1999 Available