Business process improvement : planning and implementation /

Bibliographic Details

Main Author:	Lientz, Bennet P.
Other Authors:	Rea, Kathryn P.
Format:	Book
Language:	English
Published:	San Diego : Harcourt Brace Professional Pub., [1999]
Edition:	[2000 ed.].
Subjects:	Reengineering (Management)