The 5 values of GREAT customer service /

The 5 values of GREAT customer service /

Presents a values-based approach to serving diverse populations. Employees work on the communication skills needed to meet or exceed the service expectations of their diverse customers. Reviews the meaning of the acronym GREAT : Greet, Respect, Evaluate, Adjust, Thank.

Bibliographic Details
Corporate Author: Quality Media Resources, Inc
Format: Video VHS
Language:English
Published: Bellevue, Wash. : Quality Media Resources, Inc., [1999?]
Subjects:
Customer services.
Customer relations.

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Holdings details from Remote Storage
Call Number: HF5415.5 .F58 1990z
Library Owns: HF5415.5 .F58 1990z (guide)
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