Call center benchmarking : how good is "good enough" /

Call center benchmarking : how good is "good enough" /

Bibliographic Details
Main Author: Anton, Jon
Other Authors: Gustin, David, 1962-
Format: Book
Language:English
Published: West Lafayette, Ind. : Ichor Business Books/Purdue University Press, [2000]
Subjects:
Call centers > United States > Management.
Benchmarking (Management) > United States.

BLCC: Stacks

Holdings details from BLCC: Stacks
Call Number: HG1616.C29 A57 2000
 
Call Number Status Get It
HG1616.C29 A57 2000 Available