APA (7th ed.) Citation

Lankes, R. D., Collins, J. W., & Kasowitz, A. S. (2000). Digital reference service in the new millennium: Planning, management, and evaluation. Neal-Schuman Publishers.

Chicago Style (17th ed.) Citation

Lankes, R. David, John William Collins, and Abby S. Kasowitz. Digital Reference Service in the New Millennium: Planning, Management, and Evaluation. New York: Neal-Schuman Publishers, 2000.

MLA (8th ed.) Citation

Lankes, R. David, et al. Digital Reference Service in the New Millennium: Planning, Management, and Evaluation. Neal-Schuman Publishers, 2000.