Why CRM doesn't work : how to win by letting customers manage the relationship /

Bibliographic Details
Main Author: Newell, Frederick, 1926-
Format: Book
Language:English
Published: Princeton, N.J. : Bloomberg Press, [2003]
Edition:1st ed.
Subjects:

BLCC: Stacks

Holdings details from BLCC: Stacks
Call Number: HF5415.5 .N49 2003
 
Call Number Status Get It
HF5415.5 .N49 2003 Available