The real-time contact center : [strategies, tactics, and technologies for building a profitable service and sales operation] /

The real-time contact center : [strategies, tactics, and technologies for building a profitable service and sales operation] /

Bibliographic Details
Main Author: Fluss, Donna
Format: Book
Language:English
Published: New York : AMACOM, [2005]
Subjects:
Call centers > Management.
Call centers > Computer network resources.
Customer services > Management.
Online Access:Table of contents

Internet

Table of contents

BLCC: Stacks

Holdings details from BLCC: Stacks
Call Number: HE8788 .F58 2005
 
Call Number Status Get It
HE8788 .F58 2005 Available