Customer mania! /

"Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up. In Customer mania!, Ken Blanchard, one of America's bigges...

Full description

Bibliographic Details

Main Author:	Blanchard, Kenneth H.
Corporate Author:	Simon & Schuster Audio (Firm)
Other Authors:	Ballard, Jim, 1933-, Finch, Frederic E.
Format:	CD Audio Book
Language:	English
Published:	New York, NY : Simon & Schuster Audio, 2004.
Subjects:	Customer services > Management. Audiobooks.