Management by process : a roadmap to sustainable business process management /

Bibliographic Details

Main Author:	Jeston, John
Other Authors:	Nelis, Johan
Format:	Book
Language:	English
Published:	Amsterdam ; Boston : Elsevier/Butterworth-Heinemann, 2008.
Edition:	1st ed.
Subjects:	Reengineering (Management) Organizational change. Business planning.